Training & Workshops
Crisis management and crisis communication
-Triple A Security-
Crisis management en crisis communication
During a real calamity, it is important to effectively manage the crisis and to inform stakeholders in a timely manner about the calamity, the impact of the crisis for these stakeholders and the progress of your organization’s response to the crisis.
During this training you will learn what best practices are when designing a good crisis management team, defining their tasks and responsibilities. Managing internal and external communication and the decision-making process will also be covered. In addition, we will look at the various phases during a crisis and the communication strategy required during these different phases.
Training course content
- What exactly is a crisis or calamity?
- Defining and designing your crisis management team.
- Roles, tasks, responsibilities and authority during a crisis
- Information management and decision-making process during a crisis
- Crisis communication – why does it matter?
- Phases during a crisis and your crisis communication strategy
Who should attend?
For those leading a crisis management team or is member of the crisis management team or another team responsible with tasks during the responds upon a crisis. Those responsible for communicating and interacting with internal and/or external stakeholders during a crisis.
Duration
One part of a day (morning (09:00-12:30) or afternoon (13:00-16:30))
Dates and locations
To be determined.
Language:
Training material: English
The workshop can be provided in Dutch or English.
Your workshop facilitator
Henny Raadschilders, CBCP, CISSP, CRisC, CISA, CISM, CCSP
Your investment
This training requires an investment of only € 499, – excluding VAT. This includes training material , refreshments and a light lunch (sandwiches) at the end (morning training) or the beginning (afternoon training) of the training.
Please note! Other attractive rates apply for in-company training. Ask for the possibilities and conditions.
Terms and conditions
- Our general terms and conditions apply to all our training courses.
- The training will proceed as planned when the minimum number of 5 participants is met
- If the minimum number of participants have not been met, the training will be postponed to another date.
- The maximum number of participants is set to 10 to ensure optimal interaction during the training